Sift

Support

Need help with Sift? Start with the FAQ below or email us directly.

Sift isn't finding any coupons at checkout.

Make sure you're on the cart or checkout page (not just a product page) and that you've allowed the extension to run on the site. Some stores block automated code testing — Sift works on thousands of retailers but not all.

A coupon it found didn't work at checkout.

We track success rate per retailer and rank codes by how often they work today, but merchant rules change daily. If a code fails, click "Try Next" in the popup — Sift will sequentially test the rest of the candidates.

Does Sift cost anything?

No — Sift is free, with no account required. There's no premium tier yet; the Chrome Web Store listing will reflect any future pricing changes before they ship.

How do I uninstall?

Right-click the Sift icon in your Chrome toolbar → "Remove from Chrome". Uninstalling clears the install ID stored in chrome.storage automatically.

How do I report a bug or a broken retailer?

Send the store URL and what you saw to the address below. Include the Chrome version (from chrome://version) — it helps us reproduce.

Still stuck?

Email support@sift.app — typical response is within one business day.

Email support